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Thema's
Klachtafhandeling

We verzoeken u contact met ons op te nemen via het onderstaande formulier indien u een klacht wenst te rapporteren. Onze medewerkers helpen u snel en probleemloos verder.

Afhandeling van uw klacht:

  • Wij verzoeken u uw klacht via onze online service te melden.
  • Onze medewerkers zullen zo spoedig mogelijk contact met u opnemen en u een RMA-nummer doen toekomen.
  • Als u zich met uw account aanmeldt, worden uw contactgegevens en het adres van uw bedrijf automatisch ingevuld in het formulier.

Bescherming van je elektrische apparaten

Aangezien zelfs kleinste elektrostatische ontladingen (ESD) tot defecten kunnen leiden en de levensduur van elektronische componenten kunnen verkorten, moeten elektrische apparaten in een zogenoemde ESD-verpakking getransporteerd c.q. opgeslagen worden om een optimale bescherming van uw apparaten te waarborgen. Wij wijzen u erop dat elektronische componenten in een ESD-verpakking aan ons geretourneerd dienen te worden om schade tijdens het transport uit te kunnen sluiten.

De originele verpakking van het apparaat biedt optimale bescherming. Mocht de originele verpakking niet meer beschikbaar zijn, verdient het gebruik van ESD-zakken/folie aanbeveling. Deze zijn eenvoudig te herkennen aan het ESD-symbool.

MM-1758_ESD_Signet_2000x1125.jpg
Uw contactpersoon bij WAGO

Klantenservice

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