WAGO Cloud – FAQs and Glossary
WAGO Cloud – You Ask, We Answer
Do you have questions about WAGO Cloud? Many of these are easy to answer in advance. Get the answers by clicking on the specific question in the list below.
FAQ
General Questions
What happens when the subscription has expired?
Data can no longer be received, and access to the various WAGO Cloud functions (apps) is no longer possible – only the license app is available.
Can I use WAGO Cloud immediately after registration?
Yes, you will receive a verification email from WAGO Cloud within minutes. Once you have received the verification and have verified your email address, WAGO Cloud is at your disposal.
Is there a free trial version of WAGO Cloud?
Yes, there is a free trial version of WAGO Cloud. WAGO Cloud is available free of charge for at most 30 days or until the test points (100 license points) have been used.
What costs do I incur while using WAGO Cloud?
All services in WAGO Cloud are billed via license points. You can use the license calculation tool to determine how many license points you need: WAGO Cloud Calculation Tool.
Cloud
Is it possible to export data from WAGO Cloud and use it in AWS or Azure?
Yes, the RESTful API and examples in Python are available!
Is it possible to display a CODESYS V2.3 visualization via the remote access app?
No, this is not possible. The Web visualization can only be displayed if it has been created in e!COCKPIT.
How can I export my data from WAGO Cloud?
WAGO Cloud offers various interfaces for the export of data (RESTful API, CSV).
Can I grant different permissions in WAGO Cloud via a user management function?
Yes: User management allows you to individually assign different permissions in WAGO Cloud and also to revoke or delete them at any time.
Can I access the local controllers via WAGO Cloud?
WAGO Cloud provides remote access to the local Web visualization and the Web-Based Management of a controller.
Security
Which port must be open for communication between the controller and WAGO Cloud?
For communication with WAGO Cloud via MQTT, the firewall must permit outgoing connections via Port 8883.
How do WAGO Cloud and a controller communicate?
The controller and WAGO Cloud communicate via the MQTT message protocol (Message Queuing Telemetry Transport).
Where is my data located?
Your data resides in a high-performance, highly secure Microsoft Azure data center in Europe.
Is data communication between the controller and WAGO Cloud encrypted?
Communication between controller and WAGO Cloud is TLS-1.2-encrypted (Transport Layer Security).
Glossary
A
API
App
Augmented Reality
B
Backend
Backend as a Service
Big Data
Browser
C
Cloud
Cookie
D
Decentralization
Disruptive Technology
DNS
Domain
F
Framework
Frontend
G
GNU
I
Infrastructure as a Service
Internet of Things
IPv6
K
Artificial Intelligence
M
Mixed Reality
N
NAS
NAT
O
Open source
P
Predictive Analytics
S
SaaS
Software as a Service
SQL
T
TCP
U
URL
V
Virtual Reality
X
XaaS
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