Group

Privacy Policy Statement

For processing data within the context of our online system and making contact via contact forms and email newsletters

Version: July 3, 2020

I. Basic Information on Data Processing

Thank you for your interest in our company. The protection of your personal data is of paramount concern for us. We therefore want to inform you comprehensively about the information we collect on our websites, the purpose for which we use it, who we might make it available to and what rights you have (Art. 12 and 13 of the General Data Protection Regulation – GDPR).

Our personal privacy measures are guided by the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), effective May 25, 2018, and the Federal Data Protection Act (BDSG). Should personal data be processed in a particular instance, we want to express which standard is used to justify the data processing through a simple parenthetical citation of a regulation.

WAGO Canada Inc.
1550 Yorkton Court - Unit 1
Burlington, ON L7P 5B7
Phone: 888-WAGO-221
Fax:
Email: customerservice.ca@wago.com

We take the company’s internal privacy policy very seriously. We contractually obligate our employees and the processors (service companies) we engage to maintain confidentiality and to observe the IT/security rules and the applicable data protection provisions.

1. Object of the Data Protection

2. Security

3. Your rights to access, rectification, locking, erasure, completion, restriction and data portability (rights of data subjects)

II. Purpose, Legal Basis and Data Categories

Generally, it is not required that you provide personal data to visit our website. Technically, however, the IP address transmitted from your system is necessary to transfer the data from our website to you. Beyond the freely accessible area of our website—in the context of your registration, for example—we may need your personal data in order to be able to personally respond to you.

We need a legal basis to process your data. Art. 6 GDPR presents a nonexclusive list of legal bases. Under Art. 6 GDPR, processing is permitted when:

  • You have consented to the processing of your personal data for one or more specific purposes (Art. 6 (1)(a) GDPR);
  • The processing is required to perform a contract in which the contracting party is the affected person. This also applies to contractual measures undertaken at the request of the data subject (Art. 6 (1)(b) GDPR);
  • • The data processing is required to fulfill a legal obligation we are subject to (Art. 6 (1)(c) GDPR);
  • • The processing is required to protect the vital interests of the affected person or another natural person. This may include the exceptional case that an affected person is severely injured, which mandates that their personal data must be sent to medical personnel (Art. 6 (1)(d) GDPR).
  • • The processing is required to maintain the legitimate interests of the responsible parties or any third parties, to the extent that the vital interests, legal rights and fundamental freedoms of the person for which protection of personal data is required are not infringed (art. 6 para. 1 f) GDPR). This legal basis also entitles us to enact processing procedures not covered by any of the above-mentioned legal bases, if this processing is required to maintain the legitimate interests of the our company or any third parties and to the extent that the vital interests, legal rights and fundamental freedoms of the affected person are not infringed. We are also particularly entitled to these processing procedures since they have been specifically granted by European legislation. This legislation supports the contention, an entitled interest may be assumed when the affected person is a customer of the responsible party (Recital 47 sen. 2 GDPR).

III. Collection, Storage of Usage Data during a Visit to Our Website without Registration, Use of Cookies

When you visit our website, we receive your complete IP address from your computer. Only with this IP address are we able to transmit the data of our website to you so that the website displays for you (Art. 6 (1)(b) and (f) GDPR). Beyond processing for transmission of the retrieved data, the full IP address is stored for only two (2) days in order to be in a position to initiate defensive measures against attacks on our IT, such as a block of IP addresses as well as possible criminal prosecution (Art. 6 (1)(f) GDPR).

We save the date and time of the page view and the page from which you have retrieved our website. We do not save other personal data, unless you log in.

If the programming of our website prompts your browser to load data from servers operated by third parties, we are not, as such, involved in these data transmissions. Our third-party providers have requested that we inform you of the following:

1. Google Analytics

2. Google Optimize

3. Google Conversion Tracking

4. Google Remarketing

5. Google Tag Manager

6. Google Maps

7. Using Facebook Pixels

8. LinkedIn Analytics and LinkedIn Ads

9. Crazy Egg

10. Microsoft Bing Ads

11. AppDynamics

12. Netigate

13. Live chat (Userlike)

14. trbo

V. Collection, Storage and Utilization of Usage Data when Visiting our Website with Registration and after Login

1. Registration

2. Login

3. Credit Check

4. Contact Forms

5. Email Newsletter and Other Direct Advertising

6. Job Application Service

7. Webinars

VI. Smart Designer Project Planning

We offer you free online project-planning software for the configuration of our products. You can register there to store your own projects and view finished projects again at a later time. There

The recorded data is used for self-initiated price inquiries and orders arising from the projects from the configurator and displayed with the created project documentation Art. 6 (1)(b) and (f) GDPR) you will have to give at least the following information about yourself: last name, first name, email, company name, address (street address, number, postal code, town), country, password.

The recorded data is used for self-initiated price inquiries and orders arising from the projects from the configurator and displayed with the created project documentation (Art. 6 (1)(b) and (f) GDPR).

You can select “do not accept cookies” in your browser settings in order to prevent the use of cookies. In such case, it is not possible to use Smart Designer.

If you have additionally registered for our newsletter in Smart Designer, we will also use your email address for account management as well as for any price queries, project planning and orders pertaining to projects created with the configurator that you initiate. However, this only applies to our own advertising purposes, which are described in detail in the newsletter registration, until you cancel your newsletter subscription (objection option, Art. 6 1(a) and (b) GDPR). The provisions in article V, “Collection, storage and utilization of usage data when visiting our website with registration and after log-in” and section 5 there, “Email newsletter and other direct advertising” apply accordingly.

VII. Information on the processing of personal data when using Office365 products

Who provides us the software and how can we contact the data privacy office at this provider?

For what purposes and on what legal grounds do we process your personal data?

What personal data of yours do we process?

From whom do we receive your data?

Who receives your personal data (internal and external functions)?

Would there be any disadvantages for you if you do not provide us your data?

Is automatic decision-making/profiling performed?

VIII. Data Processing through Social Networks

We maintain publicly accessible profiles on social networks.

Normally, social networks such as Facebook can analyze every aspect of your user behavior when you visit their websites or a website with integrated social media content (e.g., “like” buttons or advertising banners). Visiting our social media presences triggers numerous processing procedures relevant to data protection. In particular:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, under some circumstances your personal data may also be collected if you are not logged in or do not have any account with the respective social media portal. In this case, your data is collected through cookies, for example, which were saved on your end device or through logging of your IP address.

The social media portal operator can then use such collected data to create user profiles based on your preferences and interests. In this way advertisements reflecting your interests can be displayed to you both on the respective social media presence and off it. If you have an account at the particular social network, these advertisements tailored to your interests can be displayed on all devices to which you are or were logged in.

Please also note, we can neither monitor nor control all processing procedures employed by social media portals. Depending on the provider, the operators of the social media portals can therefore perform further processing procedures. You will find relevant information in the terms of use and privacy policies of the specific social media portal.

Legal basis
Our appearances on social media are intended to provide us with the widest possible presence across the Internet. This constitutes a legitimate interest in terms of Art. 6 (1)(f) GDPR. The analysis process initiated by the social networks may be founded on different legal bases, which must then be disclosed by the operators of the social networks (e.g., consent in terms of Art. 6 (1)(a) GDPR).

Controller and assertion of rights
When you visit one of our social media sites (e.g., Facebook), we are jointly responsible with the operator of the social media platform for the data processing procedures triggered by your visit. You are fundamentally entitled to exercise your rights (access, rectification, erasure, restrictions to processing, data portability and lodging a complaint) against us and/or the operator of the respective social media portal (e.g., Facebook).

Nonetheless, please note that despite our joint responsibility with the social media portal operators, we do not have complete control over the data processing procedures employed by the social media portal. The options open to us are primarily subject to the respective provider's company policy.

Duration of storage
The data we collect directly via the social media presence will be erased from our systems as soon as any purpose for its storage lapses, you ask us to erase it or you withdraw your consent to the storage. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions—in particular, retention periods—remain unaffected.

We have no control over the duration of storage of your data which the operators of the social network store for their own purposes. For details on this, please contact the operators of the social networks directly (e.g., in their privacy policy; see below).

Individual social networks
We do not use any automatically activated social plug-ins (e.g., iFrames) from social networks or platforms on our website. Our buttons on social networks or platforms, such as Facebook, Twitter, YouTube, LinkedIn, XING, etc., serve only to point you to the respective provider's website. If you click these links, you will be routed to the website of the respective social network or platform. The data privacy information published by the supplier there is applicable. The respective provider is responsible for ensuring operation that is compliant with data protection requirements. In addition, we also have online presences in some of these social networks or platforms in order to inform users engaged there about our products and services and to communicate with them. The underlying promotional purpose is to be regarded as a legitimate interest in terms of Art. 6 (1)(f) GDPR. Although WAGO has no access to this profile data processed by the platforms, by using these platforms, however, under some circumstances WAGO assumes shared responsibility under data privacy law.

For detailed information about the processing of your personal data and your options to object (opt-out), we refer you to the following information:

Facebook

We maintain a profile on Facebook. The provider is Facebook Inc. (1 Hacker Way, Menlo Park, CA 94025, USA).

We have entered into an agreement with Facebook on joint control over data processing (Controller Addendum). This agreement specifies which data processing procedures we and/or Facebook bear responsibility for when you visit our Facebook fan page. You can examine this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can independently customize your advertising preferences in your user account. To do so, click on the following link and log on: https://www.facebook.com/settings?tab=ads.

You can find details in the Facebook Data Policy: https://www.facebook.com/about/privacy/.

Opt out at: https://www.facebook.com/settings?tab=ads.

Twitter

We maintain a profile on Twitter. The provider is Twitter International Company (One Cumberland Place, Fenian Street, Dublin 2, Ireland).

You can find the privacy policy at: https://twitter.com/de/privacy, opt out at: https://twitter.com/personalization.

YouTube

We maintain a profile on YouTube. The provider is YouTube LLC (901 Cherry Ave, San Bruno, CA 94066, USA) represented by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

You can find the privacy policy at: https://www.google.de/intl/de/policies/privacy/, opt out at: https://adssettings.google.com/authenticated.

LinkedIn

We maintain a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

You can find the privacy policy at: https://www.linkedin.com/legal/privacy-policy, opt out at: https://www.linkedin.com/psettings/advertising.

XING

We maintain a profile on XING. The provider is XING S, (Dammtorstraße 30, 20354 Hamburg, Germany).

You can find the privacy policy at: https://privacy.xing.com/de/datenschutzerklaerung, opt out at: https://privacy.xing.com/de/datenschutzerklaerung.

IX. Whistle-blower system

Whistle-blowers who report unethical, illegal and irresponsible action are not denouncers. But please bear in mind that the information about yourself, your coworkers or any other aspect of business operations which you supply can result in decisions that affect other persons. Therefore, please only provide information which, to the best of your knowledge, you assume is correct. Even when you have no sanctions to expect, when you impart information in good faith, even when it afterwards turns out to be incorrect, the intentional supplying of false or misleading information is not tolerated.

When you report incidents through our whistle-blower system, we protect your personal data so that the reporting does not disadvantage you in any way.

When you supply personal data through the reporting form, we use it exclusively to investigate the reported incident in the framework of our whistle-blower system. Your personal data is processed based on a legitimate interest pursuant to Art. 6 (1)(f) GDPR. The legitimate interest for the processing of your personal data lies in the efficient investigation of the incident reported by you.

Naturally, it may happen that you have to impart personal data within your report. The information may, for example, be within the subject area of your concern or within the circumstances of how knowledge of the incident was acquired. We likewise process this data for the efficient investigation of the incident reported by you.

If we forward personal data to individuals whose profession obligates them to secrecy (such as lawyers and auditors) or to other third parties who are bound to confidentiality by separate contract (e.g. detective agencies) for further clarification of the reported incident and so that any civil claims against the reported person can be asserted, this happens based on our legitimate interest in terms of Art. 6 (1)(f) GDPR and so that legal obligations can be satisfied (Art. 6 (1)(c) GDPR).

If in the case of criminally relevant acts of the reported person, we have to forward personal data to law enforcement agencies for purposes of criminal prosecution, this happens based on our legitimate interest in terms of Art. 6 (1)(f) GDPR and so that legal obligations can be satisfied (Art. 6 (1)(c) GDPR).

When you use the system uprightly, you have no detriments to fear. If the whistle-blower system is used improperly for the purpose of causing detriments to reported persons, we reserve the right to proceed against the whistle-blower. This occurs based on our legitimate interest under Art. 6 (1)(f) GDPR to protect upright whistle-blowers and safeguard our whistle-blower system against improper use.

X. Duration of storage

If you have further questions about the protection of your personal data, this privacy policy, declarations of consent and the processing of your personal data or in case of complaints about data privacy, you can contact our data protection officer:

WAGO Canada Inc.

-DATA PROTECTION OFFICER-

1550 Yorkton Court - Unit 1

Burlington, ON L7P 5B7

Email: customerservice.ca@wago.com

Independent of the provisions of this privacy policy, Art. 13 (2) (1)(d) GDPR grants you the regulatory right to complain to the competent supervisory authority.

XI. Withdrawal rights

You can, at any time with future effect and without stating reasons, withdraw the consents you have given us to collect and use data without thereby affecting the lawfulness of the processing that occurred based on your consent up through the withdrawal. After withdrawal has occurred, WAGO may further process your personal data only if the processing is required because of another legal basis or statutory obligation. You can send your withdrawal to controllers or to the contact address indicated in the site notice. If technically possible, we will also make withdrawal options available to you in your account.

Confirmation and acknowledgment of the data privacy agreement is absolutely required to make use of our offering.

Please bear in mind that data protection regulations and handling on data privacy can change continually and the content of this data privacy statement must be conformed. If this should be the case, we will present changes in a transparent form for you. In addition, it is advisable to inform yourself about changes in the legal provisions and the practice of our company.

XII. Data protection officer

If you have further questions about the protection of your personal data, this privacy policy, declarations of consent and the processing of your personal data or in case of complaints about data privacy, you can contact our data protection officer:

WAGO Corporation

-DATA PROTECTION OFFICER-

N120 W19129 Freistadt Road
Germantown, WI 53022
Email: info.us@wago.com

Independent of the provisions of this privacy policy, Art. 13 (2) (1)(d) GDPR grants you the regulatory right to complain to the competent supervisory authority..

XIII. Acknowledgment of the privacy policy, changes

This privacy policy shall be in force from the time of publication on the website of WAGO Corporation until revocation.

Confirmation and acknowledgment of the privacy policy agreement is absolutely required to make use of our offering.

Please bear in mind that data protection regulations and handling for data protection can change continually and the content of this privacy policy must be conformed. If this should be the case, we will present changes in a transparent form for you. In addition, it is advisable to keep informed of changes in the law and our company's practice.