This FAQ has been machine translated.
\"", "categoryHierarchy" : "Automation Technology > Software", "id" : "pfaq-7223827", "newUntil" : false, "pk" : "8796816373941", "question" : "\"After an update, no data is transferred to the cloud at all. What can I do?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796816373941" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"No, not without a separate contractual arrangement.Buy-out licenses only allow the respective contractual partner to use the software and the associated license key for an unlimited number of PCs at an unlimited number of locations. If subsidiaries, for example sales companies, are to be included in the license, this must be expressly stated in the order confirmation by mentioning the subsidiaries, for example through the following wording: \"In addition to the contractual partner (as a directly authorized user), the following companies affiliated with it are also entitled to use to the same extent: ...\"This FAQ has been machine translated.
\"", "categoryHierarchy" : "Automation Technology > Software", "id" : "pfaq-7223748", "newUntil" : false, "pk" : "8796816505013", "question" : "\"Can buy-out licenses also be used by other companies within a group?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796816505013" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Our support team will be happy to assist you in such cases. Please have your license certificate ready.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Automation Technology > Software", "id" : "pfaq-7223785", "newUntil" : false, "pk" : "8796813981877", "question" : "\"When installing the e!COCKPIT license, I receive the error message that the license is invalid. What do I have to do?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796813981877" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Yes, e!COCKPIT can and may also be installed on virtual machines. Some license types require a one-time Internet connection for activation.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Automation Technology > Software", "id" : "pfaq-7223836", "newUntil" : false, "pk" : "8796814309557", "question" : "\"Can I use e!COCKPIT on a virtual machine?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796814309557" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Since the WAGO Smart Printer is a thermal transfer printer, the color of the printed font is determined by the inserted ink ribbon. Ink ribbons in black (Item No. 258-5005) and red (Item No. 258-5014) are available for the Smart Printer (258-5000).This FAQ has been machine translated.
\"", "categoryHierarchy" : "Others > Printer", "id" : "pfaq-8109050", "newUntil" : false, "pk" : "8796815915189", "question" : "\"How can the font color be changed?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796815915189" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Workplace and multiple licenses are transferable when they are fully transferred. This means that you do not retain a copy of the license when you share it, i.e. the license key is no longer enabled on any of your PCs. You can remove a license from e!COCKPIT in the License Manager. Buy-out licenses are not transferable. However, it is permitted that the software is installed in the company’s products that contain WAGO automation technology and thus form a functional unit. For example, a mechanical engineer who has purchased a buy-out license may install e!COCKPIT on any PC permanently installed in the machines sold. However, the license key itself may not be passed on in this case. Site licenses are not transferable.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Automation Technology > Software", "id" : "pfaq-7223840", "newUntil" : false, "pk" : "8796814473397", "question" : "\"Can a license be transferred to another person or resold to customers (OEM)?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796814473397" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Variants with coated PCBs are available for various Pro 2 Power Supplies. You can recognize these by the item number extension 2787-xxxx/xxx-070.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Interface-Elektronic > Power Supply Modules", "id" : "pfaq-7223828", "newUntil" : false, "pk" : "8796816406709", "question" : "\"Is the Pro 2 Power Supply also available in a variant with a coated PCB?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796816406709" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"No, for e!COCKPIT, we do not offer individual licenses. Instead, we have made our workplace licenses especially attractive in terms of price. Alternatively, you have the option of purchasing a starter kit license together with a starter kit.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Automation Technology > Software", "id" : "pfaq-7223761", "newUntil" : false, "pk" : "8796817062069", "question" : "\"Are individual licenses also available?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796817062069" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Basically already - please note, however, that the intrinsic stability of a single-pole PCB terminal block is lower than that of a multi-pole terminal strip. Therefore, make sure that single-pole terminal blocks are protected against excessive mechanical stress, such as torsional or bending stress, both when connecting the conductor and during subsequent use. For example, use additional supports, ensure brief clamping of the connected conductor and observe the corresponding operating instructions for operation.This FAQ has been machine translated.
\"", "id" : "pfaq-7223758", "newUntil" : false, "pk" : "8796817029301", "question" : "\"Can I also use single-pole PCB terminal blocks?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796817029301" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Commoning comb-style jumper bars and double-pitch jumper bars in conductor entry slots can be used in the 279, 280, 281, 780 and 781 Series Classic Rail-Mount Terminal Blocks. A series-specific operating tool (e.g., 280-440) is required for insertion. Conductor termination is no longer possible where a comb-style jumper bar or a double-spacing comb-style jumper bar has been placed.Comb-style jumper bars and double-spacing comb-style jumper bars cannot be inserted into the jumper slots of the 279, 280, 281 and 780 and 781 Series Classic Rail-Mount Terminal Blocks.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Electrical Interconnections > Rail-Mount Terminal Blocks", "id" : "pfaq-7223747", "newUntil" : false, "pk" : "8796816210101", "question" : "\"Can I use a comb-style jumper bar in the 279, 280, 281, 780 and 781 Series Classic Rail-Mount Terminal Blocks?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796816210101" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Licenses are sent by email. In addition to the customer name and license key, this email also contains a PDF file with the license certificate. This allows you to conveniently print and archive all the important information.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Automation Technology > Software", "id" : "pfaq-7223763", "newUntil" : false, "pk" : "8796817094837", "question" : "\"How do I get a license?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796817094837" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"The life expectancy of the electrolytic capacitors, the so-called CAP lifetime, and further information on individual components can be found in the manual for the respective Pro 2 Power Supply.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Interface-Elektronic > Power Supply Modules", "id" : "pfaq-7223781", "newUntil" : false, "pk" : "8796814014645", "question" : "\"What is the life expectancy of the main components of the Pro 2 Power Supply, such as the capacitors?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796814014645" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"In the event of overload, fuse mode regulates the current of the power supply to a very low value with simultaneously lowered voltage (typically 10 % of the nominal current). This reduces the power of the Pro Power Supplies in the event of a fault and protects the lines or load connected to the power supply against heating. Many customers also do not protect on the secondary side. In the event of a fault, the power supply should not permanently supply about 110 % of the nominal current to the lines, but only a reduced current (line protection). In addition, the control unit with display and interface remains active and error messages are issued. That would not be the case with the Hiccup.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Interface-Elektronic > Power Supply Modules", "id" : "pfaq-7223823", "newUntil" : false, "pk" : "8796816275637", "question" : "\"In which cases is overload behavior (fuse mode) preferred?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796816275637" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Our 2002, 2003, 2005, 2006 and 2016 Series Installation Rail-Mount Terminal Blocks do not have UL approval.We recommend the TOPJOB® S and Classic Terminal Blocks for all applications requiring UL approval. To implement the N-disconnection or N-potential distribution function with a disconnect slide link, please refer to the 780 to 785 Series.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Electrical Interconnections > Rail-Mount Terminal Blocks", "id" : "pfaq-7223771", "newUntil" : false, "pk" : "8796816799925", "question" : "\"Do the installation rail-mount terminal blocks have UL approval?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796816799925" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"The TOPJOB® S Rail-Mount Terminal Blocks allow two staggered jumpers per slot. However, it is not possible to have two pins in one jumper contact. More information about the multifunctional range of jumpers from TOPJOB® S can be found here.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Others > Accessories", "id" : "pfaq-7223809", "newUntil" : false, "pk" : "8796817520821", "question" : "\"How many staggered jumpers can be inserted into an opening in TOPJOB® S?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796817520821" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"The discontinuation of our 775 to 777 Series Classic Multilevel Installation Terminal Blocks has led our customers to rely on our 2003 and 2005 Series TOPJOB® S Multilevel Installation Terminal Blocks. In existing distribution boards equipped with 10 x 3 mm N-busbars, expansion is possible with the multilevel installation terminal blocks TOPJOB® S with N-disconnect slide link. The position of the N-busbar on the Classic (777-305) busbar carrier is identical to that of the TOPJOB® S (2009-305) busbar carrier. However, when expanding an existing distribution system, it must be ensured that the Classic and TOPJOB® S accessories are not compatible. It is not possible to connect both rail-mount terminal block series, e.g., commoning the phase.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Electrical Interconnections > Rail-Mount Terminal Blocks", "id" : "pfaq-7223770", "newUntil" : false, "pk" : "8796816832693", "question" : "\"Can the 2003 and 775 Series Multilevel Installation Terminal Blocks be used together?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796816832693" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Unlike the TOPJOB® S Through Terminal Block, a reduction to smaller cross-sections is not possible with the 2016 Series Supply Terminal Blocks for Distribution Boxes such as the 2016-7601. The jumper slots of the supply terminal blocks for distribution boxes are not located on the same plane as with the TOPJOB® S Through Terminal Blocks, nor can the jumper slots be arranged in a plane by rotating the individual rail-mount terminal blocks.For a reduction to smaller cross-sections, please use the corresponding 2016 Series Through Terminal Block and the 2016-499 Step-Down Jumper.This FAQ has been machine translated.
\"", "categoryHierarchy" : "Electrical Interconnections > Rail-Mount Terminal Blocks", "id" : "pfaq-7223803", "newUntil" : false, "pk" : "8796718233781", "question" : "\"Is a reduction of the 2016 Distribution Terminal Block to smaller TOPJOB® S Through Terminal Blocks feasible?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796718233781" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Clearances and creepage distances must be maintained when using rail-mount terminal blocks under the following conditions:This FAQ has been machine translated.
\"", "categoryHierarchy" : "Electrical Interconnections > Rail-Mount Terminal Blocks", "id" : "pfaq-7223806", "newUntil" : false, "pk" : "8796817389749", "question" : "\"Under what conditions must clearances and creepage distances be maintained when using rail-mount terminal blocks?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796817389749" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"Rail-mount terminal blocks for Ex i applications have corresponding clearances and creepage distances and can therefore be used in corresponding environments. However, the customer or end user is responsible for ensuring that the rail-mount terminal blocks are correctly used in their application. Our rail-mount terminal blocks do not have Ex i certifications or tests. It is the sole responsibility of the customer or the end user to properly use the terminal blocks in the environments approved for this. For further information on the use of electrical equipment in hazardous areas, please refer to the technical appendix (Section 14) of our Full Line 1 catalog. The following explanation is also given there: \"For the \"Ex i\" type of protection, terminal blocks as simple electrical equipment do not require a separate approval, since they do not contain a voltage source and they have clear knowledge of the electrical characteristics and the heating behavior.\"This FAQ has been machine translated.
\"", "categoryHierarchy" : "Electrical Interconnections > Rail-Mount Terminal Blocks", "id" : "pfaq-7223804", "newUntil" : false, "pk" : "8796817422517", "question" : "\"Can I also use rail-mount terminal blocks in Ex i applications?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796817422517" }, { "customerSpecific" : false, "dataType" : "WagoFaqQuestion", "faqQuestionData" : { "answer" : "\"In individual cases, non-system jumpers from our range of rail-mount terminal blocks can also be used to bridge MCS connectors. Our support team will be happy to assist you in such cases.This FAQ has been machine translated.
\"", "id" : "pfaq-7223746", "newUntil" : false, "pk" : "8796816177333", "question" : "\"Can the MCS Connectors be commoned?\"", "relevant" : false }, "hasCounterparts" : false, "hasFollowUpProduct" : false, "newProduct" : false, "sampleProduct" : false, "showFamily" : false, "stockArticle" : false, "uuid" : "8796816177333" } ], "sorts" : [ { "code" : "relevance", "name" : "Relevance", "resultTypes" : [ "all", "career", "download", "product", "service", "solutions", "company" ], "selected" : true } ] }