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IT-Maintenance, June 1st 2025

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Complaints

Unfortunately, WAGO makes mistakes too, and we acknowledge that you may have a valid complaint. Whatever the reason, we ask that you contact us using the form provided. Our employees will then assist you quickly and directly – guaranteed!

Procedure for your complaint:

  • Please register your complaint via our online service.
  • Our employees will contact you as soon as possible and send you an RMA number.
  • When you log in with your account, your contact data and company address are filled in automatically in the form.
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Protect Your Electrical Devices

Because even the slightest electrostatic discharge (ESD) can lead to defects and shorten the life of electronic components, they must be transported or stored in proper ESD packaging to ensure the best possible protection. Note that it is essential to return electronic components to us in ESD packaging to prevent damage during transport.

Ideally, the original device packaging should be used for the best possible protection. If it is no longer available, ESD bags/foils are recommended; these can be recognized by the ESD symbol.

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