The new team in WAGO Iberia will offer continuity in customer service considering the transition of Dicomat members and will add new professionals expanding the current operations. Through this retention strategy, WAGO will secure its local expertise and maintain Dicomat’s established sales network. The connection to the internationally operating WAGO Group gives the local Spanish subsidiary access to all WAGO Group resources and WAGO’s global portfolio of products and services. In addition, custom solutions for their specific electrical interconnection, interface and automation technology needs will be jointly developed with customers and partners on-site.
For customers and partners, this relevant combination means the highest degree of continuity in support. They benefit from faster, personalized customer service, since larger sales and automation teams are available on-site for individual requirements. In order to find effective solutions to questions and problems, there will also be direct contact with international teams of specialists from the WAGO Group. WAGO Iberia will also handle logistics in the most optimized way for customers and partners.